Community concern was received about the amount of noise emanating from the Virgin cruise ship at Station Pier on Sunday evening 10 December. The BCNA has raised the noise concerns with Ports Victoria.
The BCNA has been informed this was due to an evening function to mark the launch and first Melbourne-based cruise of the new Virgin ship, the Resilient Lady. The ship has now left Station Pier on a cruise to Hobart and will return to Melbourne on 16 December.
Whilst cruise ships are mostly welcomed by the community, we do receive occasional complaints about their associated logistics, notably noise and the ensuing congestion from arriving or departing passengers. We have recently received a letter from the Department of Transport in which they state that Yarra Trams has committed to place additional services during the weekends on Route 109, when cruise ships are scheduled to arrive at Beacon Cove.
Complaints or queries for cruise ships are best addressed to Ports Victoria who are responsible for Station Pier and collect relevant fees from the cruise lines. They can be reached by emailing cruise@ports.vic.gov.au.