Each year, the City of Port Phillip participates in the annual survey of residents to assess community satisfaction with Council services. It is organised by the Department of Government Services on behalf of all Councils. It is explained here.
This year’s survey will commence in early March and continue into April. Households may be contacted for a face-to-face interview by an independent research agency, Metropolis Research. The survey involves 900 interviews, conducted among a representative sample of residents. The personal details and individual responses of those undertaking the survey are confidential and only the overall results are shared with the City of Port Phillip. Similar surveys are conducted across all Victorian councils.
The BCNA encourages participation in the survey. The results for Port Phillip Council for 2024 can be found here.