The Crew Club has been operating since 3 November 2019 from the rear of Mr Hobson restaurant. It has welcomed over 1400 crew from 61 Ships. At a mid-season review in January, the parties agreed to continue the trial for the remainder of the cruise season. However, it was decided to relocate the service to West Finger Kiosk.
The most popular services have been free WiFi, the exchange of currency, the purchase of phone cards and local information such as the nearest supermarket, shops and basketball courts. The Crew Club will be managed and manned by the Mission to Seafarers and Waterfront Welcomers for the remainder of the season.